Information gathering

When you visit our website https://www.SoulWP.com, we collect your IP address and the cookie information. If you wish to create an account at soulwp.com, we need you to give away your personal information like your name, postal address and email address. When you wish to buy any of our extensions.

You may need to provide us some more information like 

• Your Name
• Email
• Phone number
• Website details
• Any information you send through contact forms, email, or chat

We only collect information that is needed to provide our services

Use of Your Information

At SoulWP,your information helps us provide a secure, smooth, and enjoyable experience. We use it to process orders, handle billing, personalize your shopping, and keep you updated on your purchases and special offers. You’re always in control—simply log in to your account and visit the My Account section to view or update your details.

Use of Cookies

When you visit https://www.SoulWP.com, cookies may be stored in your browser. These cookies help us remember your information during your session, so you don’t have to repeatedly enter your password while navigating the site. Cookies automatically expire when you log out.You can choose to disable cookies, but please note that some features of the website may not function as smoothly, and your overall experience may be less convenient.

Protection and Storage of Personal Information

At SoulWP, protecting your personal information is our top priority. All data is securely stored on protected servers with SSL encryption to ensure your billing and personal details remain safe. We do not store credit card information and never share your information with third parties. You can trust us to handle your data responsibly, as we are committed to maintaining your privacy and providing a secure experience at all times.

SMS/MMS Communications

We may send SMS or MMS messages to customers who have provided consent, either verbally over the phone or in person. These messages are used to share service-related information and important updates.You may opt out at any time by replying “STOP” to any message, and you will be removed from our messaging list immediately.